Privacy Policy Frequently Asked Questions
When you close your ranslot account, your login credentials and personal details are deactivated immediately. We retain transaction records and account history for legal compliance and fraud prevention for up to three years after closure. You can request early deletion where local law permits by emailing our support team.
Your payment method details are encrypted and separated from your account login data. We do not store full payment credentials; instead, we store a secure reference token. Each transaction is verified and logged separately for your protection and withdrawal confirmation.
Yes. Contact our support team via live chat or email with your account username and request a data export. We provide a complete copy of your personal information, account history and transaction records within 14 days where local law permits.
Only our support and security teams can access your account data for legitimate purposes — verifying withdrawals, investigating fraud, or resolving your support request. We never share your details with external advertisers, game studios or third-party services without your explicit permission.
Cookies help us remember your login, language preference and recently played games so you don't have to reset them each session. We also use analytics cookies to understand which features work well. You can adjust your cookie settings in your browser or contact support to disable non-essential cookies.
If ranslot is acquired or merged, your personal data may transfer to the new operator under the same privacy commitments. We will notify you of any material change to this policy via email or account notice. You can request data deletion before any transfer, depending on local law.
We retain your transaction records for as long as your account is active, plus three years after closure for legal and fraud-prevention compliance. You can request a full transaction history export via email support. Older records beyond the retention period are securely deleted.
